Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://urbanhippee.com.au (Urban Hippee).

Personal Information We Collect

When you visit Urban Hippee, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about:

• The individual web pages or products you view

• The websites or search terms that referred you to the site

• How you interact with the site

We refer to this automatically collected data as “Device Information.”

How We Collect Device Information

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more info on cookies and how to disable them, visit www.allaboutcookies.org.

• Log Files: Track actions on the site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.

• Web Beacons, Tags, and Pixels: Electronic files used to record how you browse the site.

Order Information We Collect

When you make a purchase or attempt to make a purchase through the site, we collect:

• Your name

• Billing and shipping address

• Payment details (including credit card numbers)

• Email address

• Phone number

This is referred to as “Order Information.”

What Is “Personal Information”?

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

• Fulfill orders (including payment processing, shipping, and order confirmation)

• Communicate with you

• Screen for fraud or risk

• Provide relevant marketing or product information based on your preferences

We use Device Information to:

• Screen for fraud or suspicious activity

• Improve and optimize our website

• Measure the success of marketing and advertising efforts

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons.

Contact Us

If you have questions, need more info, or want to make a complaint, please email us at:
[email protected]

Product Disclaimer

Our grounding products are passive wellness tools that connect only to the earth (ground) pin of a standard Australian power outlet. They contain no powered components, do not interact with live electricity, and are not classified as electrical appliances under Australian law.

All homes in Australia are legally required to have an earthing system installed. However, if you’re unsure about the quality of your earthing—especially in older buildings—we recommend having your outlets checked by a licensed electrician before use.

Please note: our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Use them as part of your personal wellness routine at your own discretion.