Orders Are Shipped Within One Business Day Via Australia Post

Orders Are Shipped Within One Business Day Via Australia Post

Refund Policy

We are so confident that you will be happy with our product, we have added a free 30 day trial. If you are not happy with the product for whatever reason within the 30 days that your order has arrived, post it back to us and we will provide a full refund or exchange (minus original shipping charges, if applicable) 

To start the return process, shoot us an email at [email protected] or go to our contact us page here.

We have a one year warranty for manufacturer defects.  

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] 

Exchanges (if applicable) 
We only replace items if they are within the 30 day trial, defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] or click the online chat box.