Both types use the same clinical-grade wavelengths and deliver excellent results — the main difference is how the light is produced and delivered.

A single-chip panel uses one LED chip per diode, so each light focuses on a single wavelength. This design is simple, efficient, and incredibly effective for most everyday uses — from skin health and collagen support to muscle recovery and inflammation reduction. Many people love single-chip panels because they’re powerful, reliable, and offer great value while still covering all the key benefits red and near-infrared light therapy is known for.

A dual-chip panel contains two chips per diode, which means each LED can emit two wavelengths simultaneously. This allows for a slightly higher overall light output and broader coverage in each session. It’s a great choice if you’re aiming for deeper tissue penetration, full-body treatments, or simply want to maximise the range of benefits in less time.

In short, neither is “better” — they’re just designed with different priorities in mind. If you want a tried-and-true system that does everything really well, go with a single-chip panel. If you’d like to squeeze a bit more performance and efficiency out of every session, a dual-chip panel might suit you best.

Yes, all our panels are EESS certified.

The EESS (Electrical Equipment Safety System) certificate is part of an Australian and New Zealand regulatory framework that ensures the safety of electrical equipment sold in those regions. The system is designed to make sure electrical products meet strict safety standards to protect consumers from electrical hazards.

All our red light panels are FDA approved.

If a product is FDA-approved, it means it has met the necessary standards for safety and effectiveness according to the FDA’s guidelines, but the approval is typically specific to medical devices, drugs, and certain therapeutic technologies.

Our red light therapy panels are designed with clinical-grade LEDs. They meet the highest standards for light output, durability, and safety, making them suitable for both professional use in clinics and for personal use at home. Each panel is rigorously tested to ensure it delivers optimal therapeutic benefits for skin, muscles, and overall wellness.

As a general rule of thumb, we recommend trying 10-20 minute sessions, 3-5 times a week. But everyone will respond differently and can be custom to each user. 

There is a lot of information online claiming to know the perfect usage amount which seems to contradict each other. We recommend not exceeding each session longer than 20 minutes and starting off on just 10 minutes to test your tolerance to the light. 

A general recommendation is to stay at least 3 inches (about 8cm) from the panel. For deeper muscle or joint treatment, sitting closer (around 3–6 inches) helps increase penetration. For more sensitive areas or sensitive skin, you may prefer a greater distance to reduce intensity.
There’s no one-size-fits-all — some people feel more comfortable slightly further back. You should feel a subtle, soothing warmth, not heat or irritation. Try experimenting to find what feels best for your body.